Refund/Return Policy
Return & Refund Policy
90-Day Money-Back Guarantee
Shop risk-free. If something's wrong with your order, we'll refund you in full within 90 days of delivery.
If Your Item Has an Issue
Send us a quick video showing the problem along with your order number to returns@valuevaults.com. Once we see it, your refund gets processed immediately.
What's Not Covered
Refunds aren't available for:
- Changed your mind after ordering
- Used the product incorrectly
- No longer need it
- Product works fine but doesn't fit your space or setup
Basically—if it's defective or damaged, we've got you. If you just don't want it anymore, we can't help.
How to Get Your Refund
- Email returns@valuevaults.com with your order number
- Include a short video of the issue
- We review and confirm within 24-48 hours
- Refund hits your original payment method
Shipping costs included when applicable.
Questions? returns@valuevaults.com